Terms & Conditions

Terms and Conditions

Effective Date: 13/12/24

Welcome to Taste Hot Pizza! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By placing an order through our website, you confirm that you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Eligibility

• You must be at least 18 years old or have the consent of a parent/guardian to place an order.
• You agree to provide accurate and complete information during the ordering process.

3. Ordering and Payment

• Orders can be placed through our website or mobile app.
• All orders are subject to availability. If an item is unavailable, we may contact you to modify or cancel the order.
• Payment must be made at the time of order using one of the accepted payment methods listed on our website.

4. Pricing

• Prices displayed on our website are inclusive of taxes unless stated otherwise.
• We reserve the right to change our prices at any time without prior notice.
• Promotional offers are subject to terms and conditions specific to each offer.

5. Delivery

• Delivery Areas: We deliver within designated areas. Please check our website for coverage.
• Delivery Time: We strive to deliver within the estimated time provided but cannot guarantee delivery times due to unforeseen circumstances.
• Delivery Fees: Delivery charges may apply based on location and order value.
• Failed Deliveries: If we cannot deliver your order due to incorrect information or inability to contact you, we reserve the right to cancel the order without a refund.

6. Cancellations and Modifications

• Orders may only be canceled or modified within a limited time after placement. Please contact our support team immediately for assistance.
• Once the preparation process begins, cancellations or changes may not be possible.

7. Refunds and Replacements

• If there is an issue with your order (e.g., incorrect items, damaged packaging), please contact us within 24 hours.
• We may offer refunds, replacements, or credits at our discretion.

8. Allergies and Special Requests

• We do our best to accommodate dietary requirements, but we cannot guarantee that our products are allergen-free. Customers with allergies should exercise caution.

9. User Conduct

By using our website, you agree:

• Not to misuse or abuse our services.
• Not to engage in fraudulent activities.
• To respect our staff and delivery personnel.

10. Intellectual Property

All content on the Taste Hot Pizza website, including text, graphics, logos, and images, is the property of Taste Hot Pizza and protected by copyright laws. Unauthorized use is prohibited.

11. Limitation of Liability

• Taste Hot Pizza is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
• In no event shall our liability exceed the total amount of your order.

12. Amendments

We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect upon posting to our website.

13. Contact Us

For questions or concerns regarding these terms, please contact us at:
Email: tastehotpizza@gmail.com
Phone: +917895010186